Business
Moving, Renting, or Purchasing a new property?
To open a business account with us, you will need to call our Customer Service office at 705-869-2771.
The process is simple.
- Please provide the following information for service requirements including
some form of personal identification, your telephone number, complete address (and your landlord's if applicable), and the date your service is to begin. - A security deposit will be required unless you had a hydro account previously, either with us or another hydro utility, and had a satisfactory payment record. In this case, we may waive the deposit. See our Security Deposit Policy for additional information.
One of our Customer Accounts Specialists is available to help or answer any questions you may have. Call 705-869-2771 or email customerservice@erhydro.com
Please review our Conditions of Service
New Distribution System Capacity Maps to Support Energy Planning
The Ontario Energy Board (OEB) has announced a phased approach to providing customers with access to electricity distribution capacity maps.
In response to the November 2023 Letter of Direction, the OEB is implementing the Distribution System Capacity Information Map – Phase 1 (EB-2019-0207). This initiative allows customers to access real-time information on available system capacity at stations and feeders, improving transparency and planning for energy needs.
What is it?
The Distribution System Capacity Information Map is a tool developed to help Local Distribution Companies (LDCs) share data on their electrical systems' available capacity, including substations and feeders.
Why is it important?
By providing open access to capacity information, this initiative benefits customers such as:
- Electric Vehicle (EV) charging providers – helping them identify optimal locations for new charging stations
- Distributed Energy Resources (DER) developers – supporting informed decisions on where to deploy energy storage, solar, or other distributed energy solutions
- With this data, stakeholders can plan efficiently, optimize infrastructure investments, and enhance the reliability of the electrical grid
Espanola Hydro Capacity Map
As part of this initiative, Espanola Hydro has launched its own capacity map, offering local customers visibility into available electrical capacity. This resource enables businesses, developers, and residents to plan their energy projects more effectively.